This Privacy Policy explains how Student App collects, uses, and protects your information when you use the app or website.
By using the services, you agree to the practices described here.
Information we collect
- Account & school details: mobile number, student identifiers provided by your school, class/section/session details.
- Usage & device data: basic device/browser information, IP address, and diagnostic logs to improve reliability.
- Payments (if enabled): payment status/receipts and transaction references from payment providers (we do not store full card details).
- Push notifications: notification permission status and a device token to deliver updates.
How we use information
- To authenticate users and show student services (fees, results, notices).
- To provide receipts, payment history, and service-related communication.
- To send important alerts (notifications) when you opt in.
- To maintain security, prevent fraud, and improve performance.
Sharing of information
We share information only when necessary to provide the service:
- Your institution: to display records and verify your identity.
- Service providers: hosting, analytics, messaging (e.g., push notifications), and payment processing.
- Legal & safety: if required by law or to protect users and the service.
Data retention
We retain information as long as needed for the purposes above, your school’s policies, and applicable legal requirements.
Your choices
- You can disable notifications in your device settings.
- You can request access, correction, or deletion of certain data by contacting us.
Security
We use reasonable safeguards to protect data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Children’s privacy
This service is intended for students and guardians through their institution. If you believe a child’s data has been provided improperly, contact us.
Changes to this policy
We may update this policy from time to time. The effective date at the top will reflect the latest version.
Contact
If you have questions, contact us at support@example.com.